Damaged Products
We apologies for any hustle this caused you, that’s why we will offer you :
1- Free Return
2- 20% discount on your next order
After your order is back to our warehouse we will offer you the following options
1- refund money to bank account
2- refund money to your account in saksooka + 15% extra compensation
Important regulations
Damages must be reported within 7 days of receiving the order
We can’t grantee size availability
When order is received in our warehouse we will issue store points within 7 working days
Return process might take up to 30 days
a 20sr. shipping return fees is applicable, damaged goods will be exchanged for free
Order must be in original packing , new, unused and in its original statues with all labels intact
Some of our products have no-return no-exchange policy.
(perfumes – underwear – socks – shoe polish and shoes insoles)
If your order is on special offer or sale and it is finished,
we will not be able to provide the offer to you anymore ,
Special offer and sales must be returned in full qty as purchased
. And partial return or exchange is not accepted !
COD fee + Shipping fee are non returnable
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